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AI agents

One agent. Every phone call and every chat.

Define an agent once — its instructions, knowledge, tools and voice — and route calls or conversations to it like you would to a queue. The same published agent answers the phone, WhatsApp, Telegram and your web chat.

See an agent take a call
Built for real conversations

An agent you can put on your main number.

Natural on the phone

Streaming speech with real turn-taking: callers can interrupt, the agent fills a pause while it looks something up, and dead air never just hangs.

Arabic and English

Pick the language and voice per agent. Arabic is a first-class language, not an afterthought.

Knows your business

Upload menus, FAQs and policies as PDF, text or Markdown. The agent retrieves the right passage while it talks.

Acts through your tools

Book, look up, create and notify in the systems you already run — with confirmations where it matters.

Hands off to a person

“Can I talk to someone?” transfers the caller to the queue you chose, after a handover line. No transfer target, no false promise.

Publish and roll back

Edit a draft, publish a version, restore an older one. Calls always get the published version.

Tools & integrations

It doesn’t just answer. It gets things done — safely.

Agents call stable business capabilities, not raw vendor endpoints. You decide which actions each agent may take, and anything that writes can require the customer’s confirmation or an operator’s approval first.

  • Destructive and financial actions always require confirmation
  • Every action journaled, deduplicated and retry-safe
  • Credentials encrypted and never shown to the model or written to logs
  • Only a recorded success is ever described to the customer as done

Connect

  • Google Workspace
  • Microsoft 365
  • Slack
  • Microsoft Teams
  • Google Places
  • Any OpenAPI service
  • MCP servers
  • Your own HTTPS endpoints
  • Web search

Capabilities agents can use

  • Appointments
  • Email
  • Contacts
  • CRM
  • Support tickets
  • Orders
  • Team notifications
  • Business lookup
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Teams & flows

A team of specialists that feels like one conversation.

Put two to five agents in a team. The first answers; control passes between members by intent — “ask billing when the caller disputes a charge” — while the customer hears one continuous conversation.

  • Handoff rules live on each pair, so the same request can mean different things to different specialists
  • Choose how much context travels with each handoff
  • Draw deterministic rails on a canvas: tool steps, conditions, scripted replies, waits and escalation
  • The same published flow runs on voice and on text
Test & debug

See why the agent said what it said.

Rehearse in the browser — by text or by voice — before a customer ever reaches the agent. Each turn comes with a timeline: what knowledge it found, which model and team member handled it, whether it chose to reply, use a tool or hand off, and what the tool returned.

  • Failed or degraded turns open automatically
  • Tool sessions can run live against your systems or simulated
  • Structured results delivered to your webhook when the caller confirms

In the inbox

Suggest replies for your team to approve, or run on autopilot until a person steps in.

Omnichannel inbox

On outbound calls

Give an agent an audience, calling windows and a pace, and let it make the calls.

Voice campaigns

On WhatsApp calls

Route a WhatsApp number to an agent and it answers calls the moment they arrive.

WhatsApp calling

See it on a real call.

In a 30-minute demo we create a call center live, route a real WhatsApp call into it, and hand it to an AI agent — before the meeting ends.

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